What is your cancellation policy?

What is your cancellation policy?
May 30, 2022 cilenefaro

Cancellation Policy during Ski Season (July 1 to September 30)

  • Cancellations made at least 30 days before check-in will not incur any charges.
  • In the case of a no-show, a fee equivalent to 100% of the stay will be charged.
  • Early departures will be subject to a fee equivalent to 100% of the stay.

Cancellation Policy during the rest of the year (excluding Ski Season)

  • Cancellations made at least 15 days before check-in will not incur any charges.
  • Cancellations between 14 and 8 days before check-in will result in a penalty of 50% of the stay.
  • Cancellations between 7 and 0 days before check-in will result in a penalty of 100% of the stay.
  • In the case of a no-show, a fee equivalent to 100% of the stay will be charged.
  • Early departures will be subject to a fee equivalent to 100% of the stay.

Child Policy:

Children under 2 years old will be provided with a crib at no extra cost. If they occupy a bed, they will be considered adults, and the corresponding accommodation fee will apply.

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